Have you ever visited a website and interacted with a chatbot or live agent? You may have thought that setting up such a system is expensive and complex. However, what if I told you that you could create your own AI agent for free—and it’s much simpler than you think?
In this guide, we’ll walk you through how to build a custom AI agent using Jotform AI Agents. Whether you want a chatbot for customer service, lead generation, or interactive FAQs, Jotform makes the process easy and accessible.
Why Use an AI Agent?
AI agents are powerful tools for businesses and entrepreneurs. Here’s why you should consider integrating one into your website:
- Instant Customer Support – Answer frequently asked questions without human intervention.
- Personalized Responses – Customize the chatbot’s answers based on user interactions.
- Lead Generation – Collect customer information and guide them through the sales process.
- Automated Scheduling – Integrate booking links for seamless appointment setting.
- Cost-Effective – A free, easy-to-build AI chatbot that saves time and resources.
Step 1: Getting Started with Jotform AI Agents
- Create Your AI Agent
- Visit Jotform AI Agents and sign up for a free account.
- Click on ‘Create AI Agent’ and select the type of chatbot you need.
- You can choose a standalone AI agent or one integrated with other platforms like Messenger or Phone bots.
- Select a Template or Start from Scratch
- If you're new to AI chatbots, selecting a pre-built template is recommended.
- Jotform provides templates for industries like real estate, customer service, eCommerce, and more.
- You can search for relevant templates or browse different industry-specific options.
Step 2: Customizing Your AI Agent
1. Branding and Design
- Add your logo and choose a chatbot name.
- Customize the chatbot’s avatar and colors.
- Adjust the welcome message to align with your business tone.
2. Training Your AI Agent
- Go to the Training Tab and upload reference materials.
- Add your website link, PDFs, or text-based information.
- The AI will use this data to generate accurate responses.
- Ensure it only references the data you provide for reliability and accuracy.
3. Setting Up Actions and Responses
- Define pre-set responses for common customer queries.
- Adjust the chatbot’s tone of voice (formal, friendly, concise, or detailed).
- Add specific actions, such as booking appointments, providing pricing, or redirecting users to certain pages.
Step 3: Publishing Your AI Agent
Once your chatbot is ready, it’s time to make it live:
- Direct Link – Share a unique chatbot URL with your audience.
- Embed on Your Website – Copy the embed code and integrate it into your site.
- Messenger & Other Platforms – Connect your AI agent to third-party messaging apps.
Step 4: Monitoring and Improving Your AI Agent
After deployment, keep refining your chatbot:
- Review Conversations – Monitor user interactions and feedback.
- Improve Responses – Modify AI training data based on user input.
- Optimize for Engagement – Adjust message length and response timing for better interaction.
By regularly updating and optimizing your AI agent, you can ensure it remains a valuable tool for customer support and engagement.
Final Thoughts
Creating a custom AI chatbot no longer requires expensive software or technical expertise. With Jotform AI Agents, you can build and deploy an intelligent assistant in minutes—completely free.
If you're looking to streamline your business operations and provide instant, personalized responses to customers, now is the perfect time to get started. Sign up with Jotform AI Agents today and enhance your website’s interactivity!
